PRIVACY POLICY

Jewell Homes LLC

Last Updated: February 26, 2026

Business Address: S75W17237 Janesville Road, Muskego, Wisconsin, USA

Contact Email: [email protected]

Jewell Homes Inc. (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, request a Foundation Meeting, book an appointment, or interact with our custom home building and remodeling services in Southeastern Wisconsin.

By accessing or using our website, products, or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you submit a form, request a Foundation Meeting, book an appointment, call us, or otherwise interact with us, we may collect:

- Full name

- Email address

- Phone number

- Build location / subdivision

- Whether you own a lot

- Timeframe to start your build

- Budget range

- Financing status (e.g., pre-approval)

- Notes about must-haves, style preferences, and project details

- Mailing or project site address

- Any information you voluntarily provide in free-text fields (e.g., questions, comments)

- Payment or billing information (processed through secure third-party providers, where applicable)

B. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

- IP address

- Browser type and version

- Device type and operating system

- Pages visited and time spent on pages

- Referring URLs (where you came from)

- General location based on IP (e.g., city/region)

- Cookies, pixels, and similar tracking technologies

C. Communication & Interaction Data

We may collect information related to your communications with us, including:

- Email communications (content, opens, clicks)

- SMS/text message communications (content, timestamps, delivery status)

- Phone call details (time, date, duration, basic notes)

- Appointment bookings, confirmations, reschedules, and cancellations

2. How We Use Your Information

We use the information we collect for purposes such as:

- Providing, operating, and maintaining our website and services

- Responding to your inquiries about custom home building and remodeling

- Scheduling and managing Foundation Meetings and other appointments

- Preparing and discussing site costs, estimates, and project proposals

- Sending transactional communications (appointment confirmations, reminders, updates)

- Sending marketing and promotional communications (where you have provided consent, where required by law)

- Personalizing your experience and communications

- Improving our website, content, and services

- Analyzing usage trends and performance

- Complying with legal and regulatory obligations

- Protecting our rights, property, and safety, and that of our clients and partners

3. SMS & Email Communications (TCPA + CAN-SPAM Compliance)

By submitting your information through our website, funnels, or forms—and where applicable by checking the consent boxes—you consent to receive:

Transactional Messages

These may include, for example:

- Foundation Meeting confirmations and reminders

- Appointment updates, reschedules, and follow-ups

- Service or project-related notifications

- Important updates about your account or project

Marketing & Promotional Communications

With your consent (where required), we may also send:

- Invitations to schedule a Foundation Meeting

- Educational content about home building and remodeling

- Updates about services, community projects, and events

- Promotions, special offers, or announcements related to Jewell Homes LLC

Message frequency may vary. Message & data rates may apply.

You may opt out at any time:

SMS/Text: Reply STOP to unsubscribe or HELP for assistance.

Email: Click the “unsubscribe” link at the bottom of any marketing email.

We do not sell SMS or email lists to third parties.

4. Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

- Analyze website traffic and user behavior

- Remember your preferences

- Measure ad performance and retarget website visitors

- Improve the performance and experience of our website

You can control cookies through your browser settings. If you disable cookies, some features of our website may not function properly.

5. How We Share Your Information

We may share your information with:

A. Service Providers

Trusted third-party vendors who assist us in operating our business, including:

- Website hosting and maintenance providers

- CRM and marketing automation platforms

- Email and SMS/text messaging providers

- Analytics providers

These service providers only receive the information necessary to perform their functions and are required to protect your information.

B. Business Partners

In some cases, we may collaborate with lenders, designers, or other home-related professionals in connection with services you request. We will share information only as necessary and appropriate to serve your project, and consistent with applicable law.

C. Legal & Compliance

We may disclose information where required to comply with:

- Applicable laws and regulations

- Lawful requests and legal processes (e.g., subpoenas, court orders)

- To protect our rights, property, or safety, or that of our customers or the public

D. Marketing & Advertising Vendors

We may share limited data (such as cookies or hashed identifiers) with advertising or analytics partners to support retargeting, campaign measurement, and optimization.

We do not sell your personal data.

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to help protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

- Provide you with services

- Support your custom home build or remodeling project

- Comply with legal, tax, and accounting obligations

- Resolve disputes and enforce our agreements

You may request deletion of your information at any time (see Section 10), subject to our legal obligations.

8. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

- Right to know what personal information is collected and how it is used

- Right to request deletion of personal information (subject to exceptions)

- Right to non-discrimination for exercising your privacy rights

- Right to opt out of certain data sharing where applicable

How to Exercise Your Rights

To exercise your rights or submit a privacy-related request, contact us at:

Email: [email protected]

We may request additional information to verify your identity before processing certain requests.

10. Your Choices & Opt-Out Options

You may:

- Unsubscribe from marketing emails at any time using the link at the bottom of each email

- Reply STOP to unsubscribe from SMS/text marketing messages

- Reply HELP for SMS assistance

- Disable cookies in your browser settings

- Request access to, correction of, or deletion of your personal information (where applicable law provides such rights)

11. Third-Party Links & Services

Our website or communications may contain links to third-party websites or services (such as social media platforms, lenders, or partners). We are not responsible for the content, privacy practices, or security of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

12. International Data Transfers

If you visit our website or provide information from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers are located. We take steps to ensure appropriate safeguards for international data transfers, where required by law.

13. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website or services after any changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us

For questions, concerns, or privacy-related requests, please contact:

Jewell Homes Inc.

Business Address: S75W17237 Janesville Road, Muskego, Wisconsin, USA

Email: [email protected]

Phone: 262-971-1002